If you have an existing Lanier or Nashuatec product, please select the model from the menus above

Q. What is Self-Help?
A. Self-Help is an online service from Nashuatec that helps you to fix most photocopier problems. Often these can be remedied without the need to call out an engineer, saving valuable time. And of course, it is ideal for when you are working late, putting in the extra hours at the weekend, or simply need a fix in a hurry.

span class="vic7">Q. How does it work?
A. The Self-Help area helps you identify the problem with your photocopier and leads you through a simple step-by-step process to fixing it.

Q. What if I can't fix it?
A. Usually, photocopier problems are caused by something simple, but if you can't fix it yourself, our engineers can still be called out in the usual way.

Q. What do I do now?
A. If your photocopier model is listed in the menus above, simply select it and you will be taken straight to the self-help instructions.